We know you're eager to receive your items, and we appreciate your patience as we move into post-auction processes.

There's no need to call. Our entire staff is working diligently to process invoices and prepare winning lots for pickups and anticipated shipping, all while building our next beautiful, blockbuster event! If you have any questions or concerns, please email [email protected] for the fastest response during these early post-auction days.

Key Post-Auction Info:

Invoices: Purchase invoices must be paid before you receive a shipping quote.  We allow 10 days.
Shipping Quotes: Shipping is invoiced via Shipping Saint after your initial invoice is paid. Reach out HERE for a shipping quote before we pack items.
Third Party:  You will need to sign an authorization to release. Find/Sign that document  HERE
Communication: Email sales@ripleyauctions w/ questions. Invoices are sent via email & contains payment information.
Pick-Up Appointments: is by appt only. 317-251-5635 OPTION 2 with your desired day, date and time.
Payment Deadline: Any items not paid for after 10 days are subject to cancellation. Email is the best way to resolve this.
Storage Fees: Will be incurred when your items go 10 days + unpaid.
Shipping Costs: Shipping quotes are not based on purchase price. There will be cases when shipping costs more than your item.  Our dedicated staff will work with you to be as efficient and cost-effective as possible.  Please know we offer a very effective service for efficiently and safely handling rare and delicate objects to ensure they arrive as beautiful as when they left! Your patience is always appreciated!

Calling The Gallery:

If you cannot find the answer you need here, please call 317-251-5635, OPTION 2. Leave a msg for the staff stating your question.
Due to the call volume, give us up to 48 hours to respond.  Email is preferred. 


*Please check your spam folder if you haven't heard from us.

updated 5/22/2024