WINNING BIDDERS

We know you're eager to receive your items and we appreciate your patience as we move into post-auction processes.

There's no need to call. Our entire staff is working diligently to process invoices and prepare winning lots for pickups and anticipated shipping. If you have any questions or concerns, please email [email protected] for the fastest response during these early post-auction days.

Key Post-Auction Info:

Invoices: Purchase invoices must be paid before items are released to be shipped.

Payment is due within 10 days. Express Auction invoices are automatically charged 48 hours following an auction. All other auction invoices are automatically charged 72 hours post-sale. Exceptions include invoices over $5,000 or invoices including gold.

Shipping: Shipping is available through our in-house shipping partner, Shipping Saint. Shipping Saint can be contacted via email or phone: 317-644-6088.

Shipping Quotes: Reach out to Shipping Saint HERE for a shipping quote before items are packed by Shipping Saint.

Third Party:  You will need to sign an authorization to release. Find/Sign that document  HERE

Communication: Email sales@ripleyauctions with questions. Invoices are sent via email & contains payment information.

Local Pick-Up: Pickup is by appointment only during specific dates and times. An appointment scheduler is provided to all winning bidders via text and email post sale. Items that are not removed within the provided dates and times will be forfeited.

Payment Deadline: Any items not paid for after 10 days are subject to cancellation. Email is the best way to resolve this.

Storage Fees: Will be incurred when your items go 10 days + unpaid.

Calling The Gallery:

If you cannot find the answer you need here, please call 317-251-5635, OPTION 2. Leave a message for the staff stating your question.
Due to the call volume, give us up to 48 hours to respond.  Email is preferred. 

*Please check your spam folder if you haven't heard from us.